‘We felt thoroughly looked after’
“We had a brilliant experience with International Forwarding from start to finish. Right at the beginning, they came to visit us in person, introduced themselves and made sure we felt thoroughly looked after. As this was our first time going through this kind of procedure, they explained everything in clear detail and guided us step by step.
“Communication was excellent throughout — we were kept informed at every stage, which gave us absolute confidence in the process. The turnaround was very quick and efficient, and once the delivery was completed, they followed up straight away to confirm everything had arrived safely.
“Their mix of professionalism and personal care made the whole experience smooth and stress-free. For any business looking for a reliable and trustworthy forwarding partner, we can highly recommend International Forwarding.”
– Marion @ Christmas And Other Stories LTD, Google Review, 2025
‘A great experience … deliveries to Denmark’
“Having been let down previously on international shipments with other hauliers, it’s been a great experience dealing with International Forwarding who have now done several deliveries to Denmark for us. They can be trusted to come back really quickly with pricing, will collect when they say they will, and will make the delivery within a good time scale. I will definitely use them again.”
– Jan Willis, Google Review, 2025
‘Decently priced’
“Always helpful and decently priced – what more could you ask for in a freight forwarder. Would 100% recommend.”
– David Smith, Google Review, 2025
‘Everything runs efficiently’
“We’ve had a great experience working with International Forwarding Ltd. Their service is always smooth and highly reliable. Communication is clear, and everything runs efficiently from start to finish. A dependable partner we can count on!”
– Halyna Bevz, Google Review, 2025
‘Drivers polite and follow H&S’
“Good and reliable service, great communication. Drivers polite and follow H&S [health and safety] at site.”
– Kerrie Clancy, Google Review, 2025
‘Successful partnership’
“We have been consistently impressed with their level of service and commitment to our logistical needs. From the initial consultation, their team demonstrated a strong understanding of our requirements and provided tailored solutions that have significantly improved our supply chain efficiency. Their communication throughout the entire process is excellent – they are proactive in providing updates, responsive to our inquiries, and always keep us informed of any potential issues and their proposed solutions. We have been particularly impressed with their delivery rates, attention to detail, and efficiency in customs clearance.
“Their team is professional, knowledgeable, and always willing to go the extra mile. We appreciate their proactive approach to problem-solving and their dedication to ensuring our shipments arrive safely and on schedule.
“Overall, [International forwarding Ltd] has proven to be a reliable and valuable logistics partner. Their commitment to excellent service, efficient operations, and proactive communication has made a significant positive impact on our business. We highly recommend their services to any company looking for a dependable and trustworthy logistics provider. We look forward to continuing our successful partnership with them.”
– Lee Fraser, Google Review, 2025
‘An extension to our business’
“Fantastic service from start to finish. Organisation and communication from the team is first class and we see them as an extension to our business when making deliveries on our behalf. Would 100% recommend.”
– Patrick McLarnon, Google Review, 2025
‘Genuinely want to work with you’
“Excellent service. You have to love companies that genuinely want to work with you!”
– Chris “Bernie” Winters, Google Review, 2025
‘Nothing short of brilliant’
“We’ve been using IFL Ltd for all our overseas shipping and import processing, and they’ve been nothing short of brilliant. Everything runs smoothly, and they take a lot of the stress out of the process. A big shout out to Marie – she’s been absolutely fantastic, always on the ball and super helpful. We really appreciate everything she does. Would definitely recommend!”
– Matthew Chamberlain, Google Review, 2025
‘Good communication’
“Excellent service, competent staff, good communication on collection and delivery dates.”
– Willclar Clarke, Google Review, 2025
‘Thanks for your efficiency’
“Thank you once again for your efficiency in handling these shipments for us – one less headache for everyone in troubling times.”
– Dave McKimm, Project Manager, March 2023
‘Listened to our requirements’
Good company – Great team. Listened to our requirements and deliveries on them repeatedly. Good communication and always happy to help with nothing being too much trouble. Highly recommend them.
– Ed, Trustpilot review, August 2022
‘Competitive, honest, reliable’
We have used IFL for a few years now and have always found them to be competitive, honest and reliable. We rarely have any issues, however when we do they get resolved quickly. Communication tends to be quick and efficient.
– Leigh Harwood, Trustpilot review, August 2022
‘Can-do attitude’
We have been working with IFL for 14 years or should I say they have been working with us! It’s like having our own dedicated forwarding team, always going above and beyond with a can-do attitude. Can’t recommend them highly enough on all aspects of their service.
– Fraser Robertson, Trustpilot review, August 2022
‘Extremely helpful’
My company is a direct competitor of IFL but they agreed to store and distribute product for us. Extremely helpful, fast, and accurate. More than accommodating. If I wasn’t in competition then I would certainly give them more business😊
– Daniel Holmes, Trustpilot review, August 2022
‘A great experience’
Extremely professional from top management throughout the whole team, leading to a very successful partnership over the last 10 years.
– Paul Slater, Trustpilot review, July 2022
‘On time!’
Excellent service and pick up/ delivery was on time! I would recommend International Forwarding and will certainly use them again in the future.
– Kezeh, Trustpilot review, July 2022
‘The personal touch’
We moved our groupage business to IFL a number of years ago. We were impressed by the portal offered as well as the upbeat personalities of the staff we met. Move forward to the present day, we are still with IFL, are delighted with the service we receive, and still have day to day contact with the same staff who were instrumental in them winning our business. It really is the personal touch that sets them apart. Highly recommended!
– Peter Austin, Trustpilot review, July 2022
‘Easy to deal with’
Why aren’t all freight companies this easy to deal with? Simplify your working life, speak to [IFL]!
– Chris Winters, Trustpilot review, July 2022
‘Refreshing’
Great customer service; they go above and beyond! So refreshing nowadays..
– Jan, Trustpilot review, July 2022
‘Highly recommended’
We have worked alongside International Forwarding since 2007 and would happily recommend them. The team are very experienced in all aspects of their work and provide an exceptional service. Until 2007, we had changed haulier on a very regular basis so the fact that we have stayed with IFL for this length of time is testament to how good they are and reflects the level of our satisfaction.
– Vicky Naylor, Trustpilot review, July 2022
‘Best freight forwarder ever’
International Forwarding are the most efficient and helpful freight company I have worked with since I started my job over 25 years ago. Their prices are pretty good too. I really hope they remain independent and continue with their excellent customer service.
– Karen, Trustpilot review, July 2022
‘Professionalism and ability’
The best shipping company we have used. Their professionalism and ability to help is second to none. The whole team are helpful and always know the answer. We wouldn’t use anyone else.
– James, Trustpilot review, July 2022
‘Simply awesome’
“Simply one of the most professional and helpful freight companies I have ever dealt with. The staff are always willing to go the extra mile and no job is too big. I wouldn’t go anywhere else. Simply awesome!”
Jennifer McDwyer, Google review, Dec 2021
‘Above and beyond’
“Thank you all for your hard work and patience this year – as usual you have gone above and beyond to help in any way you could.”
– Aerospace logistics manager, West Midlands, Dec 2021
‘Thanks for all your help’
“Thank you for all of your help over the last few weeks.
We genuinely wouldn’t have been able to transfer this volume of pallet deliveries without you. It is very much appreciated.”
– NHS logistics manager, University Hospitals Birmingham, Oct 2021
“Thank you for all of your help over the last few weeks.‘Great team of people’
“Our experience at Hoval with Intl Forwarding Ltd has been extremely positive, we have a company we can rely on that are proactive in their assistance. Great team of people to work with.”
– Mandy Long, HVAC company, East Midlands, Google review, Sept 2021
‘Held our hand on international freight’
“Very efficient. Great people to deal with. These guys have taken on our international freight from overseas and have held our hand through the challenging processes.”
– Matthew Chamberlain, Google review, Sept 2021
‘Excellent service’
“Excellent service. You have to love companies that genuinely want to work with you!”
– Chris Winters, Google review, Sept 2021
‘Importing after Brexit working very well’
“Great service from these guys, importing from Europe after Brexit working very well. Great communication.”
– Jackie Smith, Google review, Sept 2021
‘The most responsive and agile’
“Over the years we have dealt with many pallet delivery services. Recently we moved most of our groupage business to Palletways via IFL – they are by far the most responsive and agile of those we have used. The customer service is second to none. They are very easy people to deal with, the staff in the office are all very friendly and efficient, and the online portal is state of the art. I sleep easy at night knowing that our goods are in very capable hands. My only regret is that I didn’t move the business sooner.”
– Peter Austin, Beiersdorf UK, July 2020
‘Fantastic service’
“International Forwarding continuously provide fantastic service. They always go the extra mile and are an absolute pleasure to deal with. I can highly recommend them.”
– Kirsten Williams, Google review, May 2020
‘Fast’
“Fast work and good staff.”
– Pavlin Bibashki, Google review, April 2020
‘Helpful staff’
“Great service from IFL – and we appreciated the helpful nature of all your staff.”
– Raymond Kierczek, PharmedUK, Jan 2020
‘Top-end service’
“A top-end service, which is absolutely superior”
– Staffordshire industrial products manufacturer using our Switzerland service, June 2017
‘Highly skilled specialists’
“We make it our business to seek out and deal only with highly skilled specialists in all sectors and International Forwarding is such a company. In an industry sector rife with providers of sub-standard services, International Forwarding excel in what they do. We would have no hesitation whatsoever in recommending their services to any company who is in need of a professional European logistics surface provider.”
“We make it our business to seek out and deal only with highly skilled specialists in all sectors and International Forwarding is such a company. In an industry sector rife with providers of sub-standard services, International Forwarding excel in what they do. We would have no hesitation whatsoever in recommending their services to any company who is in need of a professional European logistics surface provider.”– Scott Sully, RIF Worldwide Plc, June 2016
‘Service with a smile’
“Following an access issue I was really impressed that, within just a couple of hours, an alternative driver arrived with a smaller vehicle. It was a really tough job reversing up the sloped gravel driveway with a huge bag of logs but I was very impressed with the manoeuvring and sheer strength of the driver. Not only that but he helped get it in the right place in the garage so we can still fit the car in – all done with a smile as well. I’m delighted.”
– Mrs Sally Cawthraw, Jan 2016
‘Damned nice people to work with’
“We were looking for a company in the West Midlands that could deal with European and possibly worldwide deliveries. IFL has always achieved the collection and delivery timescales required, even when we sometimes had to change timings quite late into the programme.
“We’ve found IFL to be efficient, cost-effective, reliable and damned nice people to work with.”
– Nick Hargrove, Clarke Signs Midlands Ltd, Jan 2016
‘Ability to adapt’
“We contacted IFL as our haulier at the time was having a high rate of damages, which was not only costing us time and money in dealing with replacement units but also having an effect on our reputation as a supplier. IFL listened to our needs, looked at our product range and understood the difficulties in handling this. They worked very hard to come up with a system of handling our products, which brought the damage rate down completely thus leading to us being very satisfied customers.
“We’ve been a customer of IFL since 2007 so that says everything! Over the years we have built a sound relationship and feel that IFL is an important part of our team. They are very competitively priced but in this day and age, price isn’t everything and their customer service and ability to adapt is arguably more invaluable.”
– Birmingham heating suppliers, Jan 2016
‘Extra mile’
“The service IFL has provided to us since we changed forwarders has been fantastic. Not only have you provided a great service, prompt deliveries and great communication but you have gone that extra mile for us on a few occasions, which has been really appreciated. Thank-you.”
“The service IFL has provided to us since we changed forwarders has been fantastic. Not only have you provided a great service, prompt deliveries and great communication but you have gone that extra mile for us on a few occasions, which has been really appreciated. Thank-you.”– Mandy Wilkins, LG Comfort Cooling, Dec 2015
‘Friendly and helpful’
“Had 2x pallet delivery this morning – driver was Brett, really impressed with the friendly and helpful service in far from ideal conditions – many thanks.”
– Midlands marketing company, Oct 2015
‘Excellent service’
“Over the years we have dealt with International Forwarding, we have found their level of service to be excellent and very competitively priced. They always offer a friendly and reliable service, and we would not hesitate in recommending International Forwarding to any business.”
‘Very competitive rates’
“We have been using International Forwarding and Palletways for over three years and during that time they have provided an excellent nationwide groupage and dedicated delivery service. We always receive a friendly, personal, worry-free service at a very competitive rate from IFL. Over the years all Palletways operatives have gained valuable product knowledge of our very diverse range, which is of huge benefit to ourselves. We are proud to have the International Forwarding operatives representing our company on all deliveries to our customers. We would not hesitate in recommending International Forwarding and Palletways to any potential customers.”
– Spring manufacturer, Worcestershire
‘On time and professional’
“International Forwarding has never failed to offer us a very reliable and competitive service. We have found their ability to deliver goods on time and in excellent condition to be unparalleled. Their service is further backed with a consistent friendly and professional manner.”
