Pallet collection UK: your guide to sending palletised freight

IFL driver inside van standing next to a palletised freight

An astonishing five billion pallets are in use around the world. Freight forwarders collect, carry and deliver all kinds of goods on them every day. Indeed, a single pallet may travel from Birmingham to Bora Bora, and back again, during its life cycle.

As a UK-based business, you need to know how to get your goods from A to B (or Z) as safely, quickly and economically as possible. This is the case whether you want to send your consignments down the road or internationally. You can do this using our Pallet collection service.

UK freight forwarding

IFL truck on motorway – photo by James Emberton
IFL on the move – spotted by  © James Emberton Truck Photography / 2021

For UK pallet collection and delivery, one of the fastest, safest and most energy-efficient ways to transport your goods is via a palletised freight network. A pallet network acts as a kind of central post office for palletised freight, collecting from and delivering to local postcodes across the UK.

As a platinum member of Palletways, for example, International Forwarding (IFL) collects from and delivers to multiple postcodes in Birmingham and the West Midlands. Booking your pallet collection with us brings overnight UK delivery within reach. As a guide, our Premium service takes 1-2 days, with Economy options in 2-3 days, depending on location. (You’ll receive indicative delivery times when making a booking.)

Pallet collection and delivery – how does it work?

How UK pallet delivery works with a hub model

Firstly, you need to contact us to either get a quote or book your pallet collection. Depending on the collection postcode, either IFL or one of our fellow Palletways network members, will collect your pallet. They will then take it to the nearest Palletways hub for processing and onward delivery.

What happens at the Palletways hub?

At the hub, your pallet is unloaded, scanned, reloaded and forwarded to the local depot. It’s then delivered onward to your requested destination.

You can track your pallet easily, with live tracking information available throughout the delivery. We offer a two-hour ETA on pallet delivery for UK freight. You’ll be notified by SMS / email so you can plan more effectively, and you or your customers don’t have to wait around all day for delivery.

>> Watch the video: At the hub

Preparing for your UK pallet collection

A correctly loaded pallet will mean your goods are collected and delivered safely and in perfect condition, as you’d expect from an experienced freight forwarder.

Follow these short guidelines to ensure safe, secure collection and delivery of your palletised freight.

>> Read our 10 tips on preparing your pallet

Pallet storage – short or long term

Sometimes you may need your palletised products, components or materials collected but not delivered until you’re ready to use them or ship them to customers. We provide short or long-term bulk pallet storage at our large warehouse storage facilities in Birmingham and the West Midlands. Our facilities are fully alarmed, have 24-hour CCTV and give you oversight of your inventory through our warehouse management system.

Find out more: Our warehousing and storage solutions

Got a question about pallet collection UK?

Some pallet collections can be more complex than others. If that’s the case, you may need a more bespoke solution. For example, extra logistical support in areas such as:

Just get in touch to discuss what you need.

>> Get the FAQs: Pallet collection UK

Book a pallet collection

To book a pallet collection, here’s how to contact us:


For a fast quote and reliable, cost-effective freight and logistics services:

t: call us
e: email us

Download latest trailer schedule >

Request a quote

To allow us to provide a more accurate quotation, please fill in the form detailing your requirements.

Upon receipt of your enquiry one of our logistics managers will send over your tailored quotation within 1 hour.

Please note: we do not ship personal effects.