Delivering the magic: How IFL helped Lapland UK make Christmas happen

Children in Santa's workshop

Lapland UK is a beloved immersive experience that brings Father Christmas’s mythical homeland to life for families in the UK each Christmas season. With venues in Ascot and – new for 2025 – Manchester, the team faced a festive logistics challenge: ensuring every toy, prop, and workshop component arrived on time and ready for the grand opening.

International Forwarding Ltd (IFL) was proud to play a part in making the magic happen, delivering seamless 3PL support to keep Christmas running to schedule.

Fast facts

  • Seasonal attraction with strict delivery deadlines.
  • 50 containers to unload and process.
  • Full load shipments delivered on a precise schedule.

Lapland UK logo

The challenge

With just weeks before opening, Lapland UK needed to unload, process and deliver 50 containers of stock – including Husky and Polar Bear teddies, props, and materials for Santa’s ‘build’ Workshop – on a carefully timed schedule throughout October.

Goods had to be segregated by SKU, palletised, shrink-wrapped, and stored securely before being dispatched in full load shipments to Ascot and Manchester. Timing was critical, with some out-of-hours deliveries required to meet the attraction’s tight schedules.

The solution

Seamless communication between teams ensured a smooth warehousing and delivery process. IFL’s tailored 3PL solution managed every stage: from goods-in and inventory entry into our warehouse management system, to careful packing and full-load deliveries aligned precisely to Lapland UK’s timetable.

With tight deadlines and no margin for delay, our operations team worked closely with the client to keep every delivery on track – helping ensure the elves had everything they needed, and every child received their special toy gift from Santa.

Why choose IFL for your transport and logistics?

Late night deliveries to Lapland UK

  • Trusted 3PL partner – over 35+ years’ experience in UK and European freight.
  • Flexible, tailored service – next-day UK delivery, container unloads, bulk shipments, storage and redistribution.
  • Full visibility and control – real-time inventory management, EDI integration, vehicle tracking, and electronic PODs.

Find out more

Looking for a dependable logistics partner? Learn more about our full range of services in pallet delivery and warehousing solutions.

Or get in touch with our experienced and friendly team for a quote or to discuss your needs.

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