Sending European freight – customer information pack for Brexit

Brexit information guide

For international traders and other customers using our European freight forwarding services, please read this important attachment which covers what will happen once the Brexit transition period ends on 1 January 2021.

As a Platinum member of the Palletways network, IFL is working hard to help our customers navigate the forthcoming changes. This Brexit information guide makes clear what will be required from exporters and importers from 1 January 2021.

Brexit made simple

The Brexit info pack for customers shipping European freight covers:

  1. Customs – what will change from 1 January 2021 and what does it mean for you
  2. What happens next – what information you need to provide with freight consignments
  3. How the journey will work – including when duty and VAT will be collected
  4. Customs checklist – for exporting goods from the UK to the EU
  5. Registering for an EORI number
  6. Agree Incoterms with your customers (commercial trading terms)
  7. Describing and classifying your goods (commodity codes)
  8. Commercial invoices and applying for licences
  9. Example of a commercial invoice
  10. Index for commercial invoice example
  11. What is required of shippers and receivers
  12. Set up a deferment account for import sales tax and customs duties
  13. What you need to know – how we can help, charges, duties and taxes, Northern Ireland
  14. Useful links – further help and information

Download the guide

With UK-EU talks on a Brexit deal ongoing, some of this information may be subject to change. However, Brexit planning is vital so you can be as prepared as possible. Click on the Customer information pack for Brexit below to read/download (opens in a new tab).

Customer information pack for Brexit

Post-Brexit shipping

For quotes and further information on how we can help with your import/exports to the EU, please get in touch. Call +44 (0)1675 434690 or email us at You can also read about range of freight and logistics services here.


For a fast quote and reliable, cost-effective freight and logistics services:

t: call us
e: email us

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Request a quote

To allow us to provide a more accurate quotation, please fill in the form detailing your requirements.

Upon receipt of your enquiry one of our logistics managers will send over your tailored quotation within 1 hour.

Please note: we do not ship personal effects.